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Support After Service

After Service

Our service
The ZEUS takes pride in offering the highest-quality product available, we stand behind everything we make and hope you’re satisfied with your ZEUS. Please see "After-sales service" for details.
ZEUS sincerely hopes that you will be satisfied with your new product. However, if you need to return it, we will do our best to provide you assistance.
The product must be unused – with its original receipt or packing slip, and the package with its labels and protective stickers intact - and still in the same new condition as when the products were received.
Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error. Refunds will be issued in the same payment form as when purchased.

If something is missing or different from the sample shown (first of all, please accept our sincere apology), we will be happy to meet our legal and good-natured obligations which may include refunding the amount of the purchased price and delivery charges, or providing a replacement product.

Note that product purchased at an authorized 3rd party or re-seller must be returned at those locations, under the guidelines of their return policy. If the problem cannot be solved immediately, please contact us by clicking on "Contact Us". We will provide the fastest service.
ZEUS provides complete product warranty. If you experience any problem with the product, the information below will help you on getting it repaired or replaced as soon as possible.
The warranty time starts to count from the production date and must remain unused. The warranty card is issued only at the time of the purchase. It is nontransferable and will not be re-issued.

Carbon fiber helmets hold a two-year guarantee.
ABS material helmets offer a one-year guarantee.

The warranty does not apply to any of the following cases:
- The product has been modified.
- Defects or malfunctions caused by improper usage.
- Misuse or operation of the product contrary to the instructions contained in the manual.
For a list of The ZEUS’s 3rd party or dealer near you
Dealer Stores
Click here